This page is pending review by 10bag's legal advisor.
Privacy Policy
Last updated: 25 June 2026
1. What we collect
We may collect:
- email address;
- mobile number (for one-account-per-person verification — never displayed publicly);
- username (displayed publicly);
- votes cast, comments posted, and poll submissions;
- standard technical data such as IP address, device and browser type, and usage analytics.
2. Why we collect it
- Mobile number — to verify one account per person and reduce fake or duplicate accounts.
- Email — for account access and important notices.
- Username, votes, comments — to operate the core product: polls, leaderboard, and discussion.
- Technical and analytics data — to operate, secure, and improve the site.
3. How we use it
We do not display your real name, email, or mobile number publicly. Your username, votes, and comments are public by design.
We do not share your personal information with advertising partners, list brokers, or other third parties, except where required by law or as set out elsewhere in this policy.
We may share your information with related companies within the 10bag group, or through affiliated product and service offerings, to tell you about adjacent products and services that may be relevant to you. Any such use will comply with the Australian Privacy Principles.
We may use aggregated, de-identified data — for example, overall sentiment trends across all users on a given ticker — for analytics, research, or commercial purposes (such as providing anonymised sentiment summaries to third parties). Aggregated data will never include your individual identity, email, or mobile number.
4. Disclosure to third parties
We do not sell your personal information.
We may disclose information to service providers who help us run the site (for example, hosting, database, and SMS verification providers), under confidentiality obligations, or where required by law.
5. Data security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including encrypted storage and restricted access controls.
6. Data retention
Personal information is retained for as long as your account is active, and for a reasonable period after account closure to comply with legal obligations or resolve disputes.
7. Your rights
Under the Australian Privacy Principles, you may request access to, or correction of, your personal information, and may request account deletion.
Public content (username, votes, comments) may be retained in de-identified or aggregated form after account deletion, to preserve the integrity of historical poll results and leaderboard records.
8. Cookies and analytics
10bag uses cookies and basic analytics tools to understand how the site is used and to improve performance and security. You can control or disable cookies through your browser settings. Some site features may not work correctly if cookies are disabled.
9. Children's privacy
10bag is not intended for anyone under 18. We do not knowingly collect personal information from minors.
10. Changes to this policy
We may update this policy from time to time. Continued use of the site after an update constitutes acceptance of the revised policy. Material changes will be flagged on the site.
11. Contact and complaints
Privacy requests or complaints: contact page.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.